Privacy Policy
Last Updated: March 28, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, company name)
- Documents and files you upload to our service
- Usage data and interaction with our platform
- Payment information processed through secure third-party providers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3. Behavioral and Usage Data
We collect behavioral and usage data — including session activity, feature interactions, task completion patterns, and navigation flow — to analyze and improve our product and services. This may include:
- How you navigate and interact with features
- Steps taken to complete tasks within the platform
- Query patterns and frequency of use
- Session duration and engagement metrics
This behavioral data may be shared in anonymized and aggregated form with trusted partner companies for the purposes of product improvement, research, and service development. We ensure that any data shared with partners does not include personally identifiable information or the content of your uploaded documents.
What we never share: The actual content of your uploaded documents, your company name, personal identification details, or any data that could identify you or your organization are never shared with third parties in any form.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your documents are encrypted and stored securely. We use industry-standard security practices to safeguard your data.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
Unverified accounts. If you start registration but do not complete email verification (confirm your email address), we may delete that unverified registration and related personal information after a reasonable retention period. This limits abandoned signups, reduces abuse, and keeps our service secure. If your unverified registration is deleted, you may be able to create a new account using the same email address, subject to our normal sign-up process.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
7. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@manualmanager.com